Stay one step ahead and ensure your clients remember you should be their first choice for financial advice
Attracting and servicing new clients is a big part of your business, however retaining these clients is equally important. You’ve already built up a relationship with them and have a good understanding of their financial goals, as time goes on its important you make it as easy as possible for them to come back to you when their circumstances or requirements change. That’s why SimplyBiz have a range of tools that you can utilise to retain and assist your existing clients.
As part of our compliant investment process, SimplyBiz can provide you with a series of simple yet sophisticated planning tools which are powered by Distribution Technology's 'Dynamic Planner' software. Many of which are available to you as part of your Membership package.
- Risk Profiler – Available at no extra charge, this is the simplest version of the tool allowing you to ascertain your client's 'Attitude to Risk' by completing an independently created, unbiased risk questionnaire. The risk level for the client's investment needs can then be sense tested and verified with the client and your planning tool will then provide you with a strategic medium to long term asset allocation for the client.
- Lite Planner - Available at no extra charge, there are two components of this tool, 'Lite Investment Planner' and 'Lite Retirement Planner'. These planning tools allow you to move quickly from proposed asset allocation to fund selection. The Lite Planners are designed to ensure a robust, repeatable, and compliant way in which to invest new funds, whether they are lump sum investments or lump sum and regular contribution pension plans.
- Investment & Retirement Planner - Available at no extra charge, this component of the tool includes greater financial planning functionality which enables you to identify client goals and compare existing holdings with proposed solutions. This supports and enhances the ongoing review and service to clients. You can produce a variety of scenarios to discuss with the client and the powerful modeling engine generates easy to understand graphs and charts that illustrate the possible future values of investments and retirement plans and how these might be affected by performance. The modeling tool also identifies the likelihood of the client achieving their 'goal(s)' in the future and what action might help remedy any potential shortfalls.
- Full Holistic Planner - This final component in the suite of tools incorporates other elements of holistic financial planning, such as protection and mortgages. This can be used as the basis for 'Know Your Client' and needs analysis. It is also useful for monitoring, reviewing and making recommendations for the various elements of client's financial goals over time. The Holistic Planner is subsidised by the SimplyBiz Group and available for just £25 per month to Member Firms.
As a Member of SimplyBiz you'll benefit from significant discounts on Intelligent Office's client management and workflow system This web based, front and back-office technology solution will assist you in not only managing your client base by making client communications simple to initiate but you can also provide your clients with access to on online portal where they can access portfolio reports and view valuations of their investments ensuring they are able to access up to date views of their financial position. Improve your client services and enhance your client relationship with this integral technology tool discounted for SimplyBiz Member Firms, which can be accessed online from any location.
Ensuring you have a website that is updated regularly will act as a good source of information for your existing clients. SimplyBiz can offer you a cost effective solution at just £6 per month + VAT. Your practice could have a professionally designed website which reflects your company style, colours and branding. You'll be able to update the content and manage key messages through an easy to use content management system, with the option to send content directly through to the SimplyBiz compliance team for approval before publication ensuring you're fully compliant as well as in complete control. You can offer visitors the opportunity to utilise a range of calculators as well as link in to any social media pages you may have, which makes it an excellent communications vehicle to clients.
Staying in regular contact with your clients is key to ensuring they come back to you when their requirements change. SimplyBiz can provide you with a range of topical newsletters, written and designed for your clients, and branded with your logo and contact details. From investment to home finance, you can select the newsletter most suited to you and give clients insight into a range of subjects, without having to create and check the content.
SimplyBiz provides you with newsletters in print or online, allowing you to select the best method of delivery for you. Using newsletters as a communications tool to clients will assist you in ensuring your clients don't forget you and position your practice as a knowledgeable and useful source of information.