We understand the impact that regulation can have on your business and that's why our whole ethos is built on providing you with the very best compliance support.
Our support is designed to help you spend less of your valuable time on compliance processes and more with your clients; that’s why we’ll always talk to you about compliance in plain English and tell you exactly what regulation or policy change means for you and your clients, and what you need to do.
Throughout the Group we employ over 60 dedicated compliance professionals as part of our 500+ support staff. This includes an expert policy team, 25 field-based compliance consultants, 8 pension specialists, and over 20 compliance helpdesk staff. These professionals solely focus on interpreting regulation, and providing guidance and support to the firms we serve.
Whatever your query, our experts are on-hand to provide detailed guidance. Our compliance helpdesk will provide guidance on GABRIEL, financial promotions, disclosure documentation and a wide range of other areas, with our dedicated pension technical team on hand to provide specialist advice on all HMRC, DWP and FCA aspects of related issues.
Training and Competence
In addition to a huge array of face-to-face and online educational opportunities, and an online training and CPD tracking portal, SimplyBiz also offers custom-built training and competence programmes for firms. The introduction of the Senior Managers and Certificate Regime will change the way in which competence is measured and recorded and as such, it will become more important than ever before, and we can work closely with you and your firm to create a bespoke plan to suit you perfectly. In addition to the design of the plan, we can also be as involved as you choose in its delivery.
Audits and Visits
To ensure continuity in your relationship with us, you will be assigned a dedicated compliance manager in your area. You dictate the agenda for compliance visits and you will receive a detailed post-visit report with recommendations where applicable. Your compliance field officer can also provide additional support before, and during, any meetings with the FCA.
Across The SimplyBiz Group, we have over 100 dedicated compliance specialists, ready to support you. As you can imagine, this adds up to centuries of experience and hundreds of qualifications. Therefore, no matter how esoteric or specialised your question or needs, one of our team will be able to help.
Reviews and Checks
Giving our Members added peace of mind, our file checking team offers detailed guidance on your client files and advice where required. Completed by our expert technical team, you can submit investment, pensions, protection, and general insurance and mortgages files for our review. For urgent cases, we also offer an express service.
Whenever the regulator issues new guidance, we provide a plain English summary, with information on any action you need to take, direct to your inbox. We have a library of all past compliance bulletins on the website, so you can review our communications whenever necessary. Our regular Compliance and Technical Times newsletters cover general regulatory issues, whilst Pensions Update is our review of recent pension news.
Written by our expert policy team, our comprehensive compliance document library covers both client facing and the operational side of your responsibilities. Whenever the FCA updates its guidance, we amend our documents centrally so you’re always up to date. We can provide a readymade compliant operating model for you to adopt, or you can use our compliance frameworks to build you own.
Centralised Investment Process
We’ve had more and more requests from firms for assistance with the creation, implementation or review of their centralised investment process. A focal point for the regulator, CIPs are now also helping firms to save valuable time and money, and build efficiencies into their business.
SimplyBiz offers a CIP solution through our investment system, Centra, but we also have a business consultancy team who can help you create your own CIP, or perform a business audit on your existing process.