Specialist compliance support for firms offering credit and finance solutions

Regulatory oversight and guidance allowing you to focus on serving client needs.

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An outstanding record to rely on

If you are a retailer or a commercial finance broker looking for assistance in offering finance to your customers or, are already authorised by the FCA and require regulatory and business support, then look no further. Consumer Credit Centre is part of Simplybiz, the UK’s largest provider of regulatory and business support to the retail financial service sector; with over 20 years’ experience in helping firms meet their regulatory requirements, nobody is better placed to support your business.

Experience

We’ve over 20 years’ experience helping firms to manage their regulatory responsibilities.

Track record

We’ve successfully helped thousands of firms with their FCA application, supporting them through to approved status.

Expertise

Our regulatory oversight allows you to focus on providing great service to your customers.

Offering specialist support to:

Retailers

Credit Brokers

Marine Finance Brokers

Offer finance to your customer

With rising interest rates and cost of living, more businesses are boosting sales by offering finance options. Giving customers the ability to spread costs makes big purchases easier and increases average order values.

  • Grow your sales – Finance solutions help customers manage budgets and increase purchase confidence.
  • Accessible for all businesses – Offering credit isn’t just for big players; with the right support, it’s simple and compliant.
  • Expert guidance – We’ll help you navigate FCA requirements and connect with quality lenders.
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Sample of our partners

Novuna
Snap
Klarna
Humm
Etika

Fully managed application service

Once you have sourced your third-party finance provider, the next step is FCA authorisation.

  • End-to-end FCA authorisation support – We guide you through every step, from initial requirements to submission, ensuring your application is of the highest standard.
  • Complete application management – We handle your online application and help respond to FCA queries, making the process smooth and stress-free.
  • Dedicated expertise – Access to a Consumer Credit Applications Officer for personalised support and answers to your questions.
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Regulatory expertise

Regulatory Expertise You Can Rely On

We help you stay compliant and reduce risk, so you can focus on delivering great service with a credit solution that will improve customer access to your products. Regulation is all about achieving good outcomes — and we make that simple.

Our support includes:

  • Compliance Hub & Helpdesk - Access our regularly updated Compliance Hub, packed with FCA guidance and essential documentation, plus dedicated helpdesk support for quick answers and one to one support.
  • Regulatory Returns - We handle over 3,000 RegData returns annually meet FCA standards.
  • Senior Managers & Certification Regime - Expert guidance to help your firm meet SM&CR requirements with confidence.
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"It's been a pleasure working with the Consumer Credit Centre. What we believed would be a stressful, costly and time-consuming experience was made simple by the applications team. We would describe everyone there as professional, knowledgeable and really easy to deal with and we cannot recommend them highly enough."

Mike Geddes
Asset Finance Solutions (UK) Limited

The service received from the Consumer Credit Centre was excellent; my Authorisation Co-ordinator was brilliant in giving real, human, down to earth advice about the application process. As a new company I believe that our application was relatively unusual and his confidence throughout the process was the assurance that I needed that we’d get there, and we did. I was almost always able to get hold of Mark straight away and when I requested a call back, I got it. This was a refreshing change from the approach taken by other organisations involved in the process." I would highly recommend Consumer Credit Centre to other businesses embarking on a similar application with the FCA.

Tom Roberts
Moorgate Finance Limited

Proud to be partners of

British Marine
Bicycle Association
FIBA