SimplyBiz's Consumer Duty webinar programme attracts over 3,000 bookings
We're pleased to announce an extension to our series of Consumer Duty webinars, which has received over 3,000 bookings since its launch in March. The first three events in the recent series, ‘Consumer engagement and sales processes’, ‘Evidencing
good customer outcomes and client vulnerability’, and ‘A deep dive into vulnerable client and the Consumer Duty’, took place throughout March and April, with a fourth, ‘Post sales and feedback and reviews’ taking place on the 22nd of May.
Read the story in full, including commentary from our Compliance Director, Paul Bruns, on our full programme of Consumer Duty support in today's edition of The Intermediary, here